Shipping & Return Policy

At Exclusive Looks By Bre, we are committed to providing premium beauty essentials, including luxury wigs, lashes, lace products, and accessories. Every order is carefully prepared to ensure you receive the highest quality products and customer experience.

Processing Time

Please allow 2–3 business days for order processing before shipment. Processing times may be extended during sales, restocks, holidays, or high-volume periods.

Shipping Time

Standard domestic shipping typically takes 3–5 business days after your order has been processed and shipped.

Please note:

• Orders are not processed or shipped on weekends or federal holidays.
• Shipping times are estimates provided by the carrier and are not guaranteed.
• Customers are responsible for providing accurate shipping information at checkout.

Incorrect Addresses

Exclusive Looks By Bre is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping information, please contact us immediately. Once an order has been shipped, we are unable to make changes to the delivery address.

Lost, Stolen, or Delayed Packages

Once your package has been transferred to the shipping carrier, ownership and responsibility of the shipment pass to the carrier. Exclusive Looks By Bre is not responsible for lost, stolen, delayed, or damaged packages during transit. If you experience an issue with delivery, please contact the shipping carrier directly and file a claim if applicable.

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Return & Exchange Policy

Due to the hygienic nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.

If you receive an incorrect item or experience an issue with your order, please contact us within 48 hours of delivery so we can review and assist with a resolution.

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Questions?

If you have any questions regarding your order, shipping, or our policies, please contact us through our Contact page. We are always happy to assist you.